Refund Policy

1. Overview

TagMyCar offers two one-time paid services: smart QR registration (a one-time fee charged to activate your car's QR) and the premium windshield sticker (charged when you order a physical sticker for home delivery). Neither service involves a subscription or recurring charges.

2. Smart QR registration

Once your payment is confirmed and your QR is activated, the registration fee is non-refundable because the service has already been delivered to you.

If your payment was charged but your QR was not activated due to a technical error, please contact us and we will review and process a refund.

3. Premium sticker orders

Sticker orders are fulfilled on demand and dispatched to the address you provide. Once an order has been dispatched, it cannot be cancelled or refunded, except as required by applicable law.

If you need to cancel before your order is dispatched, or if your sticker arrives damaged or is lost in transit, contact us with your order or tracking ID and we will assist you.

4. Failed or duplicate payments

If a payment does not complete, no charge is applied. If you see a duplicate or incorrect charge on your account, share the payment reference with us and we will verify and refund any excess amount.

5. How to request a refund

Email us at support@tagmycar.in with your order ID or payment reference and a short reason. We will review your request and respond within a reasonable time.

6. Your rights

Nothing in this policy limits your rights under applicable Indian law, including protections available under the Consumer Protection Act, 2019.