TagMyCar logo — smart QR sticker for car owners

Shipping Policy

Last updated: September 2026

1. What we ship

TagMyCar ships physical QR stickers to serviceable locations across India.

Customers purchasing the digital-only QR product do not receive a physical shipment. The digital QR Code/PDF may be delivered electronically to the registered email address and/or WhatsApp number after successful payment.

2. Shipping coverage

TagMyCar currently aims to ship physical products across India through available courier and logistics partners.

Delivery is subject to courier serviceability at the customer's provided PIN code.

Where a PIN code is not serviceable, TagMyCar may contact the customer to discuss an available alternative.

3. Shipping charges

Applicable shipping charges, if any, shall be displayed at checkout before payment.

Where standard shipping is included in the displayed product price, no separate standard shipping charge shall ordinarily be payable.

4. Processing and dispatch

Orders are ordinarily processed within 1–2 business days following successful payment confirmation.

Business days shall ordinarily mean Monday to Saturday, excluding applicable national/public holidays and days on which TagMyCar's operations or courier services are unavailable.

A tracking reference/link may be provided after dispatch through SMS, WhatsApp, email or another available communication method.

5. Estimated delivery time

Indicative delivery timelines are:

  • Metro cities: approximately 3–5 business days;
  • Tier 2 and Tier 3 cities: approximately 5–7 business days;
  • Remote/rural locations: approximately 7–10 business days.

These are estimated timelines only and are not guaranteed delivery commitments.

Actual delivery may be affected by courier capacity, weather, public holidays, strikes, local restrictions, transportation disruptions, high-demand periods and other circumstances beyond TagMyCar's reasonable control.

6. Instant digital QR

Where applicable, TagMyCar may provide an instant digital/printable QR Code after successful payment so that the customer can use or print the QR Code while waiting for the physical premium sticker.

The availability and exact method of such digital delivery shall depend upon the product purchased and the technical systems in operation at the time of purchase.

7. Tracking

After dispatch, customers may receive a tracking number or tracking link.

Customers may also contact TagMyCar at tagmycar@ozontrix.com with their Order ID regarding shipment status.

8. Wrong or incomplete address

Customers are responsible for providing a complete and accurate shipping address, PIN code, name and contact information.

TagMyCar shall not be responsible for delays, failed deliveries or returned shipments caused by:

  • Incorrect address;
  • Incomplete address;
  • Incorrect PIN code;
  • Incorrect contact information;
  • Customer's failure to receive the parcel; or
  • Customer's refusal or inability to accept delivery.

Where a parcel is returned to TagMyCar for such reasons, re-delivery charges may be payable by the customer.

9. Delivery delays

Delivery may be delayed because of:

  • Courier disruptions;
  • Strikes;
  • Public holidays or festivals;
  • Extreme weather;
  • Natural disasters;
  • Transportation disruptions;
  • Government or local restrictions;
  • High-demand periods;
  • Incorrect customer information; or
  • Other circumstances beyond TagMyCar's reasonable control.

Such delay shall not automatically constitute a breach by TagMyCar or create a right to compensation.

10. Damaged shipment

If a physical sticker is visibly damaged during transit, the customer should retain the packaging and photographs of the package and product and contact TagMyCar within 48 hours of delivery.

TagMyCar may investigate the matter and, where the claim is accepted, arrange an appropriate replacement.

11. Contact

TagMyCar