TagMyCar logo — smart QR sticker for car owners

Terms & Conditions

Last updated: September 2026

1. Acceptance of terms

These Terms & Conditions ("Terms") govern access to and use of the TagMyCar website, QR Code products, digital activation services, physical QR stickers, communication features and related services.

By visiting tagmycar.in, purchasing a TagMyCar product, registering an account, activating a QR Code, placing a QR Code on a vehicle or otherwise using the TagMyCar service, you confirm that you have read, understood and agreed to these Terms.

If you do not agree with these Terms, you must not purchase, activate or use the TagMyCar service.

2. Definitions

For these Terms:

  • "TagMyCar", "we", "us" or "our" means the TagMyCar business operating through tagmycar.in from Yamunanagar, Haryana – 135001.
  • "Customer", "you" or "your" means any person purchasing, registering or using a TagMyCar product or service.
  • "Tag Owner" means the person who purchases and/or registers a TagMyCar QR Code.
  • "Scanner" means any person who scans a TagMyCar QR Code.
  • "QR Code" or "Tag" means the QR-based identifier issued or activated through TagMyCar.
  • "Service" means the TagMyCar website, QR Code system, digital activation, communication functionality, dashboard, physical QR sticker and related services.

3. Eligibility

You must be at least 18 years of age to purchase or register a TagMyCar product.

By using the Service, you represent that you satisfy this requirement and have the legal capacity to enter into these Terms.

4. Nature of the TagMyCar service

TagMyCar provides a QR-based vehicle contact system designed primarily to enable vehicle owners to be contacted in parking-related circumstances without publicly displaying the owner's personal phone number.

Depending upon the product and features available, a Scanner may be able to initiate a message, call or WhatsApp-based communication through the available TagMyCar functionality.

TagMyCar does not guarantee that every Scanner will use the service, that every communication will reach the Tag Owner, or that every communication method will remain available at all times.

5. One-time payment — important service condition

Certain TagMyCar products are sold against a one-time payment.

The Customer expressly acknowledges and agrees that a one-time payment does not mean or constitute a promise, representation or guarantee that the digital service will remain available for life, permanently, indefinitely, for any fixed period, or without interruption.

Unless TagMyCar expressly provides a written warranty or fixed service period, no specific lifespan or minimum duration of service availability is promised.

The customer is purchasing the product and applicable service access available under the terms applicable at the time of purchase and accepts the technological and operational nature of the Service.

6. Service availability and no guarantee of uptime

TagMyCar shall endeavour to maintain its services in a reasonably functional and accessible manner.

However, TagMyCar does not warrant or guarantee uninterrupted, continuous, permanent, error-free or completely secure availability of:

  • The TagMyCar website;
  • QR Code scanning;
  • Servers;
  • Databases;
  • Hosting infrastructure;
  • Dashboard;
  • Communication systems;
  • WhatsApp/call/message functionality;
  • Third-party integrations; or
  • Any other component of the Service.

Temporary interruptions may occur because of maintenance, upgrades, technical problems, infrastructure failures or other circumstances.

7. Server failure, hacking, cyberattacks and unforeseen events

The Customer expressly acknowledges that digital services are subject to risks that cannot always be predicted or prevented.

TagMyCar shall not be responsible for service interruption, loss of access, data loss, malfunction, security compromise or discontinuation caused by circumstances including, without limitation:

  • Server failure;
  • Hosting failure;
  • Database corruption;
  • Software bugs or malfunction;
  • Cyberattacks;
  • Hacking;
  • Malware, ransomware or other malicious activity;
  • Unauthorised third-party access;
  • Internet or telecommunications failure;
  • DNS or domain-related failure;
  • Cloud or infrastructure failure;
  • Failure of third-party service providers;
  • Governmental or regulatory action;
  • Legal or regulatory restrictions;
  • Force majeure;
  • Natural disasters;
  • War, civil disturbance or public emergency;
  • Power or infrastructure failure;
  • Business interruption; or
  • Any other circumstance reasonably beyond TagMyCar's control.

8. No automatic refund for service disruption or discontinuation

This provision is a material condition of purchase.

To the maximum extent permitted by applicable law, the Customer agrees that temporary or permanent non-availability, suspension, interruption, malfunction or discontinuation of the TagMyCar digital Service shall not automatically entitle the Customer to a refund, reimbursement, compensation, damages or any other monetary claim.

This includes circumstances where the website, server, QR Code system or related digital infrastructure becomes unavailable because of technical failure, cyberattack, hacking, third-party failure, force majeure, regulatory action, business decision or any other unforeseen circumstance.

Where reasonably practicable, TagMyCar may attempt to restore the Service, migrate relevant functionality, provide a replacement solution or otherwise assist the Customer.

Any such assistance shall be provided on a best-effort basis and shall not constitute an admission of liability or a guarantee of restoration.

9. Modification, suspension or discontinuation

TagMyCar reserves the right, subject to applicable law, to modify, suspend, restrict or discontinue any feature or portion of the Service where reasonably necessary for:

  • Security;
  • Maintenance;
  • Technical upgrades;
  • Operational requirements;
  • Legal or regulatory compliance;
  • Prevention of abuse;
  • Third-party dependency;
  • Commercial reasons; or
  • Other legitimate business requirements.

Where reasonably practicable, TagMyCar may provide notice of significant planned changes.

10. Tag owner responsibilities

The Tag Owner agrees to:

  • Provide accurate registration information;
  • Maintain accurate contact details;
  • Keep account credentials confidential;
  • Use the QR Code only for lawful purposes;
  • Place the QR Code appropriately on the relevant vehicle;
  • Promptly deactivate or update the QR Code when the vehicle is sold or transferred;
  • Notify TagMyCar of suspected unauthorised access; and
  • Comply with these Terms and all applicable laws.

11. Vehicle sale or transfer

A TagMyCar QR Code may remain associated with the registered account until it is deactivated or reassigned.

The Tag Owner is solely responsible for deactivating or updating the QR Code when selling, transferring or permanently disposing of the associated vehicle.

TagMyCar shall not be responsible for communications, messages, calls, privacy issues, disputes or other consequences arising because the Tag Owner failed to deactivate or update the QR Code following sale or transfer of the vehicle.

12. Acceptable use — tag owners

The Tag Owner shall not use TagMyCar:

  • For unlawful purposes;
  • To impersonate another person;
  • To facilitate fraud;
  • To intentionally deceive users;
  • To abuse or harass another person;
  • To circumvent security measures;
  • To attempt unauthorised access;
  • To interfere with the platform; or
  • In any manner prohibited by applicable law.

13. Acceptable use — scanners

A Scanner agrees to use the communication functionality responsibly and primarily for legitimate vehicle/parking-related communication.

A Scanner must not:

  • Harass or threaten the Tag Owner;
  • Send abusive or obscene messages;
  • Spam the Tag Owner;
  • Attempt to extract or discover the Tag Owner's private phone number;
  • Attempt unauthorised access to the platform;
  • Reverse-engineer or exploit the QR system;
  • Use the Service for unlawful purposes; or
  • Misrepresent the reason for contacting the Tag Owner.

14. Prohibited conduct

Any attempt to hack, reverse-engineer, exploit, manipulate, scrape, disrupt or compromise the TagMyCar platform or QR system is strictly prohibited.

TagMyCar may, where reasonably necessary, suspend, disable or terminate access to an account or QR Code involved in prohibited conduct, without prior notice where immediate action is necessary to protect the Service, users or third parties.

15. Communications between users

TagMyCar provides the technological mechanism for facilitating communication between a Scanner and Tag Owner.

TagMyCar is not a party to communications between users and does not ordinarily control the content, accuracy, legality, intention or conduct of users.

TagMyCar shall not be responsible for disputes, arguments, harassment, threats, claims, losses or other consequences arising from communications or interactions between users, except to the extent liability cannot lawfully be excluded.

16. No guarantee of contact or response

TagMyCar does not guarantee:

  • That a vehicle will be scanned;
  • That a Scanner will send a message;
  • That a Tag Owner will receive or respond to a communication;
  • That a call or WhatsApp message will always connect;
  • That a Scanner will use the correct reason for contacting the Tag Owner; or
  • That the Service will prevent every possible parking-related issue.

The Service is a technological convenience and not an emergency, security, towing, roadside assistance or law-enforcement service.

17. Intellectual property

All intellectual property associated with TagMyCar, including its name, logo, branding, website content, graphics, software, QR designs, layouts, text, databases, interface and other proprietary material, belongs to or is lawfully used by TagMyCar.

No person may reproduce, copy, modify, distribute, sell, reverse-engineer or commercially exploit such material without prior written permission, except where permitted by applicable law.

18. Account security

Customers are responsible for maintaining the confidentiality of their account credentials.

TagMyCar shall not be responsible for unauthorised activity resulting from the Customer's failure to secure credentials, device access or account information, except to the extent caused by TagMyCar's own legally attributable failure.

19. Payments and pricing

  • All prices shall be displayed in Indian Rupees (INR).
  • Applicable taxes and charges shall be displayed as required.
  • TagMyCar may modify its pricing for future purchases. A price change shall not retrospectively alter the price of an order that has already been successfully placed and accepted.
  • Payments may be processed through third-party payment gateways.

20. Disclaimer of warranties

To the maximum extent permitted by applicable law, TagMyCar provides the Service on an "as available" and "as is" basis.

TagMyCar does not guarantee that the Service shall:

  • Always be available;
  • Be completely error-free;
  • Be completely secure;
  • Remain unchanged;
  • Remain available indefinitely;
  • Be compatible with every device or browser; or
  • Produce a particular commercial, personal or practical result.

21. Limitation of liability

To the maximum extent permitted by applicable law, TagMyCar shall not be liable for indirect, incidental, special, exemplary or consequential losses arising from use of or inability to use the Service.

This may include, where legally permissible:

  • Loss of profits;
  • Loss of business;
  • Loss of opportunity;
  • Loss of data;
  • Loss resulting from third-party conduct;
  • Parking-related disputes;
  • Vehicle-related disputes;
  • Communications between users; or
  • Service interruption.

Subject to applicable law, TagMyCar's aggregate liability arising from a particular claim shall not exceed the amount actually paid by the Customer for the specific TagMyCar product giving rise to that claim.

Nothing in these Terms shall exclude or limit liability that cannot lawfully be excluded or limited under applicable law.

22. Indemnification

To the maximum extent permitted by applicable law, the Customer agrees to indemnify and hold TagMyCar, its owners, operators, employees, contractors and service providers harmless from claims, losses, liabilities, costs and reasonable expenses arising from:

  • The Customer's breach of these Terms;
  • Unlawful use of the Service;
  • Misuse of the QR Code;
  • Violation of another person's rights;
  • Fraudulent or abusive conduct; or
  • Content or communications initiated by the Customer.

23. Privacy

Use of TagMyCar is also governed by the TagMyCar Privacy Policy.

The Privacy Policy forms an integral part of these Terms.

24. Third-party services

TagMyCar may depend upon third-party providers including hosting providers, payment gateways, communication services, WhatsApp, courier companies, cloud infrastructure providers and other technology providers.

TagMyCar shall not be responsible for the independent acts, omissions, outages, policies or failures of third-party providers except to the extent liability is imposed upon TagMyCar under applicable law.

25. Force majeure

TagMyCar shall not be liable for delay, interruption or failure to perform caused by events beyond its reasonable control, including natural disasters, war, civil unrest, governmental action, internet infrastructure failure, cyber incidents, epidemics, power failure, telecommunications failure, strikes or third-party infrastructure failure.

26. Termination and deactivation

TagMyCar may suspend or terminate access where:

  • These Terms are breached;
  • The Service is misused;
  • Fraudulent activity is suspected;
  • Security is threatened;
  • Required by law; or
  • Continued access creates a legitimate risk to TagMyCar, its users or third parties.

The Customer may deactivate the QR Code through the available dashboard functionality or by contacting TagMyCar.

27. Changes to these terms

TagMyCar may update these Terms periodically.

The latest version shall be published on tagmycar.in and shall contain the applicable effective date.

Where reasonably appropriate, significant changes may be communicated through available contact channels.

Continued use of the Service after the effective date of updated Terms shall constitute acceptance of the updated Terms to the extent permitted by applicable law.

28. Governing law

These Terms shall be governed by and interpreted in accordance with the laws of India.

29. Jurisdiction

Subject to applicable statutory or consumer jurisdiction requirements, the courts having competent jurisdiction at Yamunanagar, Haryana – 135001 shall have jurisdiction over disputes arising out of or relating to the TagMyCar Service, these Terms or the relationship between TagMyCar and the Customer.

Nothing in this clause shall be interpreted as unlawfully restricting any mandatory jurisdiction or statutory remedy available to a consumer under applicable law.

30. Severability

If any provision of these Terms is held to be invalid, unlawful or unenforceable, the remaining provisions shall continue to remain in effect to the maximum extent permitted by law.

31. Entire agreement

These Terms, together with the Privacy Policy, Refund & Returns Policy and Shipping Policy, constitute the principal terms governing the customer's use and purchase of TagMyCar products and services.

32. Contact us

TagMyCar